Administrative reform creates convenience for taxpayers in Bac Me

BHG - Identifying administrative reform as a key task and breakthrough in socio-economic development, the Bac Me District Tax Department has gradually modernised and professionalised its operations, aiming to create the most convenience for taxpayers.

Tax reforms not only help taxpayers better understand policies but also save costs, time and effort in completing administrative procedures.

Officials from the Bac Me District Tax Department provide outreach and guidance on necessary procedures for taxpayers.

Phung Bich Hue, a shop owner in Yen Phu Town, shares that tax officials regularly visit to provide outreach and specific guidance, making tax declaration and payment more convenient.

Moreover, the Tax Department regularly emphasises to its staff the importance of maintaining high responsibility, a thorough understanding of regulations, and a civilised attitude when interacting with taxpayers. As a result, citizens and businesses have become increasingly aware and responsible for fulfilling their tax obligations.

Notably, the implementation of online public services has significantly reduced cumbersome procedures, saving time and costs for taxpayers. Nguyen Thi Kim Oanh, an official at the Bac Me District Tax Department, notes that electronic tax procedures provided by the tax sector are being positively received.

The Bac Me District Tax Department also focuses on publicly posting administrative procedures, helping prevent negativity and strengthen taxpayer confidence. Additionally, the department promptly addresses concerns related to tax exemption, reduction and extension policies while also extensively promoting electronic invoicing.

The department maintains effective service and resolution of documents at the One-Stop Service Department, ensuring 100% of nearly 3,000 applications received in the past 10 months were processed on time.

Deputy Head of Department Nguyen Quang Minh affirms that the Bac Me District Tax Department will continue to promote information technology applications, digital transformation, and management software to help taxpayers fulfil their tax obligations more conveniently, contributing to local socio-economic development.

PHI ANH